Process Automation and Improvement

It is known that as a Service Provider, you have few variables to work with to demonstrate a competitive advantage. There are the networks that you deploy, the people that you employ and develop, the tools that your staff use in their day-to-day work and the processes that you use to deploy and manage the networks and services you have invested in.

At Just ITC our consultants are experienced Telecoms professionals who are all used to constantly being challenged to continually develop processes to support operational excellence. We can use industry standard templates such as eTOM, or by a process of audit and gap analysis, develop bespoke processes that work for any part of an organisation, given it’s maturity at that time.